Community Manager Go back

permanent, full-time - Berlin

Intro

Stratosphere Games is an AAA mobile game developer based in Berlin, Germany, looking for a Community Manager to support the development of existing and upcoming projects.

As a Community Manager of our upcoming mobile game, you will be responsible for building up a new Community, while managing various communication channels. You will ensure a good bi-directional flow of information between players and the product team.

Your mission

  • Community Building - Create and realize the project’s Community Strategy to build up our community and develop a trustful, long-time relationship. 
  • Social Media Management – Select and maintain Social Media channels of the game 
  • Communication Management - Plan and conduct the game communication together with live Ops & Marketing team 
  • Event Organization – Prepare and conduct in-game and external Community events with the team 
  • Information Management – Identify important Community topics to focus on, and aggregate feedback data to extract meaningful recommendations for our team pro-actively 
  • Analytics – Compose regular reports with meaningful KPI 
  • Risk Management – Identify potential risks and prepare mitigations. Manage user conflicts and negative product feedback in a professional, empathic way. 

Your profile

  • Minimum of 4 years of Community Management experience 
  • Knowledge of the latest social media (tools) and online trends 
  • Previous experience working with a game community 
  • Strong interest in games, especially mobile games. Strategy game interest, a big plus. 
  • Ability to bear responsibility 
  • Excellent communication and interpersonal skills (verbal and written skills) 
  • Excellent organizational skills 
  • Creative mindset, out-of-the-box thinking 
  • Knowledge in using the analytic tools 
  • Experience with photo/video/podcasting editing 

Why us?

  • A friendly and motivated international team to collaborate with for achieving
  • breakthroughs together
  • Work on innovative and thrilling AAA quality mobile games
  • A large, open office space right in the heart of Berlin Mitte, surrounded by amazing (and not pricy) restaurants
  • Free coffee, water & beer are available in the office
  • Be part of a great and stable-growing company with a friendly, but always challenging, work philosophy
  • A mixture of office and remote work
  • BVG-Ticket
  • Supplementary health insurance
  • Urban Sports Club

About us

We are delighted to introduce Stratosphere Games, a thriving Berlin-based gaming studio comprised of 60 highly talented individuals. Our team is made up of experts from renowned companies like Splash Damage and Rocksteady. We take pride in collaborating with partners from around the world for the production of AAA-standard games for mobile platforms and beyond. Our STATE-OF-THE-ART development platform, FRAMEWORK, enables us to create unparalleled gameplay experiences that can fit right into your pocket. We prioritize quality production, top-of-the-line multiplayer modes, and inventive elements for user engagement and retention. Join our growing Stratosphere Games community today by checking out and playing our impressive games or simply reaching out to us.

We’re looking forward to hearing from you!

Data protection
We, Stratosphere Games GmbH (Registered business address: Germany), process personal data for the operation of this website only to the extent technically necessary. All details in our privacy policy.
Data protection
Country flag English
We, Stratosphere Games GmbH (Registered business address: Germany), process personal data for the operation of this website only to the extent technically necessary. All details in our privacy policy.