IT Support / System Administrator Go back

permanent, full-or-part-time - Berlin

Intro

Stratosphere Games is an AAA mobile game developer based in Berlin, Germany, looking for a Corporate IT Manager to support the development of existing and upcoming projects. 
We are seeking a service-oriented and self-motivated professional to join our IT support team.  As IT System Administrator you are responsible for the administration of the Microsoft 365 infrastructure. You will work on maintaining and monitoring the computer systems and networks for our business.You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.

Your mission

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners 
  • Active monitoring and maintaining of computer systems and networks 
  • Responding promptly to service issues and requests 
  • Providing technical support across the company (this may be in person or over the phone) via ticket processing in Jira and documentation in Confluence
  • Setting up accounts for new users 
  • Repairing and replacing equipment as necessary 
  • Testing new technology 
  • Configuration and maintenance of active directory, domain controller and other Azure functionality
  • Configuration and maintenance of Office 365 infrastructure (incl. SharePoint and Teams)

Your profile

  • 1+ years of experience in a technical support role. 
  • Certifications are preferred, but not required. 
  • Knowledge of Microsoft 365 systems as well as in related areas such as network, storage, security solutions and performance monitoring
  • Hands-on knowledge and expertise with a variety of software, hardware, and applications. 
  • Willingness to solve complicated problems and see projects through to completion. 
  • Analytical skills to study problems, records and identify solutions. 
  • Team-oriented attitude to help other colleagues and departments with technical problems. 
  • Strong interpersonal communication and relationship-building skills. 
  • Ability to manage time and effectively prioritize numerous projects at one time. 
  • Fluent in German and English.

Why us?

  • A friendly and motivated international team to collaborate with for achieving breakthroughs together 
  • Be part of a great and stable-growing company with a friendly, but always challenging, work philosophy
  • Work on innovative and thrilling AAA quality mobile games 
  • A large, open office space right in the heart of Berlin Mitte, surrounded by amazing (and not pricy) restaurants 
  • Subsidised public transport ticket
  • Supplementary health insurance
  • Subsidised Urban Sports Club membership

About us

We are delighted to introduce Stratosphere Games, a thriving Berlin-based gaming studio comprised of 60 highly talented individuals. Our team is made up of experts from renowned companies like Splash Damage and Rocksteady. We take pride in collaborating with partners from around the world for the production of AAA-standard games for mobile platforms and beyond. Our STATE-OF-THE-ART development platform, FRAMEWORK, enables us to create unparalleled gameplay experiences that can fit right into your pocket. We prioritize quality production, top-of-the-line multiplayer modes, and inventive elements for user engagement and retention. Join our growing Stratosphere Games community today by checking out and playing our impressive games or simply reaching out to us.

We’re looking forward to hearing from you!

Data protection
We, Stratosphere Games GmbH (Registered business address: Germany), process personal data for the operation of this website only to the extent technically necessary. All details in our privacy policy.
Data protection
Country flag English
We, Stratosphere Games GmbH (Registered business address: Germany), process personal data for the operation of this website only to the extent technically necessary. All details in our privacy policy.