Privacy Policy

TL;DR: We’re not in the business of selling data or doing other evil things.

Stratosphere Games GmbH, Gormannstr. 14, D-10119 Berlin, (hereafter known as “Stratosphere Games”) takes the protection of your personal information very seriously. The following privacy policy will provide you with information about the personal information that is collected and how it is processed and used.

1. Subject matter of this privacy policy

This privacy policy applies to all services which are offered on Stratosphere Games internet sites, in particular the Stratosphere Games portal and the individual online game sites. Unless stated otherwise, this privacy policy exclusively regulates how Stratosphere Games treats your personal information. In case you make use of services provided by third parties, the privacy policy conditions of these third parties apply exclusively. Stratosphere Games does not revise privacy policy conditions of third parties.

2. Responsible contact

Responsible contact pursuant to the Federal Data Protection Act is Stratosphere Games GmbH, Erbprinzenstr. 27, 76133 Karlsruhe.

In case you have any questions concerning privacy policy matters, please contact info@Stratosphere At this address, you can inquire about privacy issues, review, change or delete your personal information stored by Stratosphere Games. Alternatively, you can also contact us using the above postal address. Please – if possible – include the game that you have played, the platform, the server (if applicable) and your player name.

3. Collection of information

Generally, you can access our Internet offering without disclosing any personal information to us. It is always your choice whether or not to provide us with your personal information. We collect your information to be able to fulfill the user requirement. In addition to monitoring compliance with the terms and rules this includes in particular the proper handling of your payment arrangements. If you would like to register on our Internet sites, participate in sweepstakes or subscribe to our newsletter it is necessary to provide personal information. This information includes, for example, your name, address, e-mail address and other personal information which Stratosphere Games may query in individual cases. In many cases it is possible to use Stratosphere Games’ services by using pseudonyms. Users are encouraged to make use of this feature. In addition, individual information such as IP address, browser type and access time will automatically be transferred to us by your computer and stored on our server. Except for the purpose of prosecuting unauthorized use of our website, we evaluate such information only for statistical and performance-related purposes. Where possible, the information is anonymized. In order to make the visit to our Internet sites as user-friendly as possible, we use, like many other companies, so-called cookies. After your visit to our website, these cookies are usually automatically deleted from your hard drive. Your Internet browser can be set to reject cookies generally. This can lead, for technical reasons, to restricted functioning of our Internet offerings. We gather, process and use personal information – unless already permitted by statutes – only with your consent. If this consent is made in an electronic manner in the context of our online offerings, we shall fulfill the legal requirements to inform you about it.

4. Use of your personal information

We use your personal data in order to constantly improve our range of services and to satisfy the user’s needs. Stratosphere Games uses your personal information for the establishment, processing and settlement of your user relationship with Stratosphere Games and the processing of payments. Furthermore, we use your information in order to communicate with you. This includes that we, as the case may be, inform you about novelties of our services via e-mail. We use your personal information in order to inform you about products, services or certain events which could be of interest to you on a regular basis. You may also be sent e-mails in line with customer surveys.

You may receive e-mails from us from the following addresses:

support@Stratosphere, info@Stratosphere

You will be informed as part of this communication that you may cancel the subscription at any time. Finally, we use your information in order to protect our web pages and to trace any unauthorized access.

5. Transmission of personal information

As a matter of course, your data will not be sold to third parties. Stratosphere Games exclusively transmits your personal data to the following extent:

We work together with payment providers (e.g. credit card companies, banks, PayPal, mobile services, debt collection agencies, etc.) providers that create and compile statistical data, IT service providers (e.g. data centers, hosts, backup services, database services).

These service providers only have access to your data to the extent which is necessary for the completion of their tasks. These service providers are obliged to treat you data according to this privacy policy and the relevant data protection statutes.

In the case that Stratosphere Games, companies controlled by Stratosphere Games, particular affiliated companies or shares of the company are sold, your customer information will generally be passed on with the transmitted part of the company. Of course, in this case your data is also subject to this privacy policy and the relevant data protection statutes.

6. Deletion of data

If your data is no longer necessary for the above-mentioned purposes including the settlement, for tax purposes or other legal reasons it will be deleted.

7. Security of your personal information

We process the information collected from you according to the German data protection law. All employees are obliged and have been advised to maintain data confidentiality and privacy obligations, and that received. When submitting payments the transfer of your information is protected by SSL encryption technology. Our SSL transfer is THAWTE certified.

Privacy Policy for the Careers site of Stratosphere Games or for a job application

This Privacy Policy sets out how Stratosphere Games uses data from candidates that apply for or that Stratosphere Games considers for a position at Stratosphere Games GmbH (“Stratosphere Games”). Candidates may either register as user with a user account at the Stratosphere Games career site (“User Account”) or apply for a particular job by using this site or otherwise interacting with Stratosphere Games human resources department verbally or in writing (“Application”).

We may modify this Privacy Policy with future effect. For official notifications of material changes, we will place a notice letting you know when they will take effect. Your continued use of your User Account will indicate your acceptance of such changes. Stratosphere Games will not enforce material changes without your explicit consent.

What personal data do we collect?

Personal data are information which contain details of your personal or material circumstances, such as your name, address, e-mail address and date of birth. We collect your personal data as follows:

  • Personal data which you submit on registration for a User Account or when applying for a particular position at Stratosphere Games, such as your name, e-mail address, date of birth, telephone number, IP address, device ID, curriculum vitae, photograph, references and certificates or other information from which your identity is discernible.

  • Information we collect from third party public sources, such as LinkedIn or Xing or other career networking services.

Registration with a User Account  

2.1 By registering with a User Account at Stratosphere Games and by releasing your profile, you explicitly confirm that you are interested in an employment at Stratosphere Games. You therefore voluntarily provide your personal data to be used for recruiting purposes, in particular for filing and matching your profile with any and all open positions at Stratosphere Games, including beyond those for which you specifically applied.

2.2  If there is a job opportunity at Stratosphere Games which matches your profile, Stratosphere Games may forward your data to the responsible Stratosphere Games managers in order to contact you for interviews. The personal data will be processed in the form of databases and will be collected in secured personal files.

2.3  You may view and update your account and/or request correction/amendment or deletion of your personal data at any time. Please either use the online possibilities to update your profile by accessing your User Account or alternatively refer to the following contact e-mail with your request: jobs@Stratosphere

2.4  Please use only private e-mail addresses for requests and communication. Stratosphere Games will only send information to your private address.

Application for a particular job opportunity without a User Account

3.1  You also have the possibility to apply solely for one defined job opportunity without getting up a User Account.

3.2  By applying for a specific job opportunity, you explicitly confirm that you are interested in an employment at Stratosphere Games for this particular position. You therefore voluntarily provide your personal data to be used for recruiting purposes, in particular for filing and matching your profile with the position at Stratosphere Games for which you specifically applied. You are responsible for ensuring that the personal data provided by you is correct and true.

3.3  You have the option of withdrawing your application at any time.

3.4  Please use only private addresses for requests. Stratosphere Games will only send information to your private address.

How do we use your data

Stratosphere Games will use your personal data:

  • to manage your relationship with us and process your job application(s),

  • to contact you (including by e-mail) about suitable job opportunities as they arise, if and in so far you have registered with a User Account.

  • to assess your eligibility for the particular position you have applied for or, if and in so far you have registered with a User Account, for available positions at Stratosphere Games.

  • to invite you to Stratosphere Games recruitment events (including by e-mail).

Does Stratosphere Games share your data?

5.1  We use reasonable safeguards to limit access to your personal data to those employees at Stratosphere Games seeking/considering a candidate for a position

5.2  As part of the application process and for successful candidates during your employment, we may share your data as follows:

With third parties that work with Stratosphere Games to organize and manage data on our behalf (“Service Providers”). In these circumstances your personal data will not be used by Service Providers for any other purpose and Service Providers will use reasonable security precautions.

In circumstances where we are legally required to do so.

In the event of a reorganization, divestiture, merger or sale, we may transfer all personal data we collect to the relevant third party and will obtain your consent to do so if required by law.

Where will your personal data be stored and for how long?  

  • Personal data we collect may be stored and processed for the purposes set out in this Privacy Policy in Germany where the company is situated.

  • Security is a priority at Stratosphere Games and we take a range of measures to help protect personal data including encryption and access control. Even so, no security measure is 100% perfect. This means we cannot guarantee the security of your personal data and do not assume any responsibility for the unauthorized use or access to your personal data under our control.

  • Stratosphere Games retains your personal data for as long as your User Account remains active; if you do not log into your profile within a period of two years, Stratosphere Games may send you an e-mail to ask you to update your profile. If you do not log into your profile by the given deadline, your profile including your personal data will be deleted.

  • If you have applied for a particular job opportunity without registration of a User Account, your data will be deleted in accordance with the applicable laws once the application process ends or if you withdraw your application.

  • On deletion of your personal data we may retain limited personal information to ensure that we do not contact you again in the future and where there is a legal requirement to do so.

Google Analytics

Stratosphere Games uses Google Analytics, a web analysis service of Google, Inc. (hereinafter “Google”). Google Analytics uses so-called “cookies,” i. e. text files that are installed in your terminal device and allow an analysis of your use of the Website. Generally, information generated by cookies about your use of this Website will be transferred to and stored in a server of Google in the United States. On this Website the code “gat_anonymizeIp()” was added to Google Analytics to guarantee anonymous collection of IP addresses. As a result, your IP address will be shortened within member countries of the European Union or other countries that are signatories of the Agreement on the European Economic Area before being transmitted to a server of Google in the United States. Only in exceptional cases will the full IP address be transmitted to a server of Google in the United States and then shortened there.

On behalf of Stratosphere Games Google will use this information to analyse your use of the Website, in order to compile reports about Website activities, and to provide additional services related to Website use and Internet use to the Website operator. The IP address transmitted from your browser for purposes of Google Analytics will not be combined with any other data by Google. You can prevent the installation of cookies by selecting appropriate settings in your browser software; note, however, that in this case you may not be able to use all functions of this Website to the full extent.

You can also prevent data related to your use of the Website and generated by the cookie (including your IP address) from being transferred to and processed by Google, by downloading and installing the following browser add-on available from the following link:

If you use a mobile terminal device, you can, in the alternative to installing the above browser add-on, prevent the collection of data by Google Analytics by clicking on the link below. An opt-out cookie will then be installed to prevent any future collection of your data when you visit this Website

You can find additional information about Google Analytics here:

Submitted Material

You may choose to submit digital materials demonstrating your skills and abilities for review by Stratosphere Games (“Material(s)”). Please note that Materials are not generally required. If submitted, we will use your Material only for evaluation purposes and will not distribute any copies of the Material to any third parties. We will return or destroy all copies of your Material upon completion of our review or upon your earlier request.

Stratosphere Games engages in a continuous program to develop new products and ideas internally and we also regularly receive other submissions for consideration. The products, ideas or concepts that Stratosphere Games develops internally or that others submit may be similar to your Material. As a result, we cannot agree to treat as confidential any Material you submit, even if it is marked as confidential or proprietary. Our acceptance or review of your Material does not imply that we will use, develop or market your Material. Our review of your Material does not prevent us from using, developing, or marketing technologies, ideas or products that may be similar in concept or idea to your Material.

How you can contact us?

You may contact us at any time if you want your profile and related personal data to be corrected, blocked or deleted. Moreover, we will at any time disclose to you which data are stored, what the origin of the data is, who the recipient of the data is, and the purpose for which data are stored. If you have any questions concerning data protection, please contact us at:

Stratosphere Games GmbH

Gormannstr. 14, D-10119 Berlin

e-mail: jobs@Stratosphere


TL;DR: Unser Geschäft ist nicht das Verkaufen von Daten

Stratosphere Games GmbH, Gormannstr. 14, D-10119 Berlin, (nachfolgend bezeichnet als „Stratosphere Games“) nimmt den Schutz Ihrer persönlichen Daten sehr ernst. Die folgende Datenschutzrichtlinie erläutert, welche personenbezogenen Daten gesammelt werden und wie diese verarbeitet und verwendet werden.

  1. Gegenstand dieser Datenschutzrichtlinie

Diese Datenschutzrichtlinie gilt für alle Services, die auf den Websites von Stratosphere Games angeboten werden, insbesondere auf dem Portal und den einzelnen Websites mit Online-Spielen von Stratosphere Games. Sofern nichts anderes bestimmt ist, regelt diese Datenschutzrichtlinie ausschließlich, auf welche Weise Stratosphere Games Ihre personenbezogenen Daten verarbeitet. Falls Sie Dienste von Drittanbietern nutzen, gelten ausschließlich die Bedingungen der Datenschutzrichtlinie dieser Drittanbieter. Stratosphere Games überprüft die Bedingungen der Datenschutzrichtlinien von Drittanbietern nicht.

  1. Verantwortlicher Kontakt

Der verantwortliche Kontakt gemäß dem Bundesdatenschutzgesetz ist Stratosphere Games GmbH, Gormannstr. 14, D-10119 Berlin. 
Falls Sie Fragen zu den Bedingungen der Datenschutzrichtlinie haben, kontaktieren Sie uns bitte unter info@Stratosphere Unter dieser E-Mail-Adresse können Sie sich zu Fragen über den Datenschutz erkundigen und Ihre personenbezogenen Daten, die von Stratosphere Games gespeichert werden, überprüfen, ändern oder löschen. Alternativ können Sie sich auch über die obige Postanschrift an uns wenden. Nennen Sie uns bitte – falls möglich – das von Ihnen gespielte Spiel, die Plattform, gegebenenfalls den Server und Ihren Spielernamen.

  1. Sammlung von Informationen

In der Regel haben Sie Zugang zu unserem Internetangebot, ohne dass Sie uns persönliche Daten bekanntgeben müssen. Sie entscheiden immer selbst, ob Sie uns Ihre persönlichen Daten zur Verfügung stellen möchten. Wir sammeln Ihre Informationen, um die Benutzeranforderungen erfüllen zu können. Zusätzlich zum Überwachen der Einhaltung der Bestimmungen und Regeln fällt hierunter insbesondere die angemessene Bearbeitung Ihrer Zahlungsvereinbarungen. Wenn Sie sich auf unseren Websites registrieren möchten, an Gewinnspielen teilnehmen oder unseren Newsletter abonnieren möchten, ist die Angabe von personenbezogenen Daten erforderlich. Diese Informationen umfassen beispielsweise Ihren Namen, Ihre Anschrift, E-Mail-Adresse und andere persönliche Daten, die Stratosphere Games in einzelnen Fällen abfragen kann. In vielen Fällen können die Dienstleistungen von Stratosphere Games unter Verwendung von Pseudonymen genutzt werden. Die Benutzer werden aufgefordert, von dieser Funktion Gebrauch zu machen. Zusätzlich werden individuelle Informationen, wie etwa IP-Adresse, Browsertyp und Zugriffszeit automatisch von Ihrem Rechner an uns übermittelt und auf unserem Server gespeichert. Außer bei strafrechtlicher Verfolgung wegen unbefugter Nutzung unserer Website, werden diese Informationen lediglich zu statistischen und leistungsbezogenen Zwecken ausgewertet. Wir anonymisieren die Daten, wenn möglich. Um den Besuch unserer Websites möglichst benutzerfreundlich zu gestalten, verwenden wir, wie viele andere Unternehmen auch, so genannte Cookies. Nach Ihrem Besuch auf unserer Website werden die Cookies in der Regel automatisch von Ihrer Festplatte gelöscht. Ihr Internetbrowser kann so eingestellt werden, dass Cookies allgemein abgelehnt werden. Diese Einstellung kann aus technischen Gründen die Funktion unserer Internetangebote einschränken. Wir sammeln, verarbeiten und nutzen personenbezogene Daten – soweit nicht bereits durch gesetzliche Erlaubnistatbestände gestattet – lediglich mit Ihrer Zustimmung. Wenn die Zustimmung auf elektronische Weise in Zusammenhang mit unseren Online-Angeboten erfolgt, werden wir die rechtlichen Anforderungen erfüllen, Sie darüber zu informieren.

  1. Verwendung Ihrer personenbezogenen Daten

Wir nutzen Ihre personenbezogenen Daten, um unsere Serviceangebote beständig zu verbessern und die Anforderungen der Benutzer zu erfüllen. Stratosphere Games verwendet Ihre persönlichen Daten zum Aufbauen, Bearbeiten und Regeln Ihrer Benutzerbeziehung zu Stratosphere Games und für das Verarbeiten von Zahlungen. Des Weiteren verwenden wir Ihre Informationen, um mit Ihnen zu kommunizieren. Hierzu gehört, dass wir Ihnen gegebenenfalls Neuigkeiten zu unseren Services per E-Mail mitteilen. Wir nutzen Ihre persönlichen Daten auch, um Sie regelmäßig über Produkte, Services oder bestimmte Ereignisse, die für Sie von Interesse sein können, zu informieren. Sie können von uns auch E-Mails im Zusammenhang mit Kundenbefragungen erhalten.

Wir senden Ihnen E-Mails von folgenden E-Mail-Adressen:
support@Stratosphere, info@Stratosphere, 
In diesen Mitteilungen werden Sie jeweils darüber informiert, dass Sie das Abonnement jederzeit beenden können. Schließlich verwenden wir Ihre Informationen dazu, unsere Webseiten zu schützen und unbefugten Zugriff nachzuverfolgen.

  1. Übertragung von personenbezogenen Daten

Selbstverständlich werden Ihre Daten nicht an Dritte verkauft. Stratosphere Games überträgt Ihre persönlichen Daten ausschließlich zu folgenden Zwecken:
Wir kooperieren mit Zahlungsanbietern (z.B. Kreditkartengesellschaften, Banken, PayPal, Mobilfunkanbietern, Inkassobüros etc.), Anbietern, die statistische Daten sammeln und zusammenstellen, IT-Dienstanbietern (z.B. Rechenzentren, Host-, Sicherungs-, Datenbankdiensten).
Diese Dienstanbieter haben ausschließlich Zugriff auf Ihre Daten in dem Maße, in dem dies für die Erfüllung ihrer Aufgaben erforderlich ist. Diese Dienstanbieter sind verpflichtet, Ihre Daten in Übereinstimmung mit dieser Datenschutzrichtlinie und den geltenden Datenschutzgesetzen zu verarbeiten.
Falls Stratosphere Games, von Stratosphere Games kontrollierte Unternehmen, insbesondere Tochtergesellschaften oder Teile des Unternehmens verkauft werden, werden Ihre Kundendaten in der Regel mit dem übertragenen Teil des Unternehmens weitergegeben. In diesem Fall unterliegen Ihre Daten selbstverständlich ebenso dieser Datenschutzrichtlinie und den geltenden Datenschutzgesetzen.

  1. Löschung von Daten

Wenn Ihre Daten nicht länger für die oben genannten Zwecke benötigt werden, einschließlich zur Abrechnung, zu Steuerzwecken oder aus anderen rechtlichen Gründen, werden sie gelöscht.

7. Sicherheit Ihrer personenbezogenen Daten

Wir verarbeiten die von Ihnen gesammelten Informationen gemäß dem deutschen Datenschutzgesetz. Alle Mitarbeiter sind verpflichtet und werden darauf hingewiesen, die Vertraulichkeit von Daten sowie die Datenschutzverpflichtungen zu beachten. Bei der Übertragung von Zahlungen werden Ihre Zahlungsinformationen mit der Verschlüsselungstechnologie SSL geschützt. Unsere SSL-Übertragung ist von THAWTE zertifiziert.

  1. Newsletter

Sie können sich auf unserer Webseite für den Bezug eines Newsletters anmelden. Wir benötigen dafür Ihre E-Mail-Adresse. Außerdem müssen wir unter Beachtung der entsprechenden rechtlichen Vorschriften prüfen, ob Sie tatsächlich Inhaber der angegebenen E-Mail-Adresse sind und den Newsletter erhalten möchten. Zu diesem Zweck senden wir Ihnen eine Validierungs-E-Mail zu. Unser Spiele-Newsletter informiert Sie über unsere aktuellen und zukünftigen Spiele sowie Spielefeatures, unser Recruiting-Newsletter informiert Sie über Stellenangebote. Rechtliche Basis für die Verarbeitung der Daten ist Ihre Einwilligung nach Art. 6 Abs. 1 lit. a DSGVO.

Da der Newsletter-Versand und -Empfang von Ihrer Einwilligung abhängig ist, können Sie diese Einwilligung zur Erhebung und Speicherung Ihrer Daten jederzeit ohne Angabe von Gründen widerrufen. Nutzen Sie dazu den Abmelde-Link, den Sie am Ende jedes unserer Newsletter finden oder kontaktieren Sie uns. Wenn Sie sich abmelden, werden Ihre Daten gelöscht.